Privacy Policy

Online Privacy Policy

This privacy policy sets out how “Navigation Partners” uses and protects any information that you give “Navigation Partners” when you use this website.

“Navigation Partners” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“Navigation Partners” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.

CompassWhat we collect

We may collect the following information:

  • Name and job title
  • Contact information including telephone number and email address
  • Company address
  • Other information relevant to customer surveys and/or offers

The data Navigation Partners holds comes directly from you.  We may receive personal data about you when you contact Navigation Partners by doing any of the following:

  • Completing the contact us form on our website
  • Responding to a marketing offer of services or requesting a Navigation Partners white paper or help guide
  • Contacting Navigation Partners by phone, email, post or otherwise
  • Providing your details at seminars, presentations, trade shows or other events

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • For delivery of our contracted services
  • We may use the information to improve our products and services
  • If you have given us permission, we may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes or to gain feedback on the services we provide. We may contact you by email, phone or mail

Navigation Partners may share or disclose personal data when necessary to provide its services or conduct its business operations.  Below are the parties with whom Navigation Partners may share personal data and why:

Third-party service providers – Navigation Partners may provide personal data to these third parties when they need it to fulfil their services to Navigation Partners. Their services include software, systems and platform support, financial accountancy and cloud hosting services. We will not provide your information to our third-party partners for marketing or promotional purposes. We will never sell your information.

Third parties for legal reasons – Navigation Partners will share personal data when it believes this is needed to comply with legal obligation and to respond to requests from government agencies, including law enforcement and other public authorities such as regulators.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We will not use your personal information to send you promotional information about third parties.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. A small fee will be payable to cover the cost of administering the request. If you would like a copy of the information held on you please write to Navigation Partners, Blackfriars Foundry, 154-156 Blackfriars Road, London, SE1 8EN.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Navigation Partners will keep and process your personal data as long as necessary to comply with legal obligations and to manage its agreements.  When Navigation Partners no longer needs personal data, it will dispose of it in line with approved company processes.  These will ensure all reasonable efforts and precautions are taken to protect the confidentiality of the data.

Navigation Partners will review this policy on an annual basis, taking account of any changes within legislation and our organisation, and other factors.

Navigation Partners will make this policy available when requested to interested parties including members of the public.

Liz Stewart, Business Director

1st January 2020